Frequently asked Questions

Products

How can I report a complaint about a product?

If you have a problem with the quality of a product, you are welcome to report a complaint. The easiest way to report a complaint is to do so online. Click here to find everything you need to know about how to report a complaint.

Ce produit du tabac peut nuire à votre santé et crée une dépendance.
Dieses Tabakerzeugnis kann Ihre Gesundheit schädigen und macht abhängig.
Questo prodotto del tabacco può nuocere alla tua salute e provoca dipendenza.

We only deliver within Switzerland and it looks like you are currently not within its borders

You are of course welcome to explore our product offering, but unfortunately we are not able to ship to your country.

Are you at least 18 years old?

This website contains information about tobacco. Therefore, you have to be over 18 to enter this site. Please type in your date of birth below.

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You're under 18 years old and therefore not allowed to visit this site.

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Frequently asked Questions

Products

How can I report a complaint about a product?

We only deliver within Switzerland and it looks like you are currently not within its borders

Are you at least 18 years old?